Knowledge Workers are Essential to Organizational Development

Knowledge Workers

Knowledge workers are a significant part of organizational development. Knowledge workers obtain the knowledge-based information and along with human resources management in terms of managing invaluable assets of a company. Knowledge management requires information to be given from technology sources to gain organizational growth. Technology requires that knowledge is gained for the utilization of technological growth, and the organizational aspect of intellectual property.

“Knowledge management is not merely about the latest technology, but managing knowledge within the company and treating it as the most valued asset for its success (Nor & Rosline, 2005).” Knowledge-based management or a “White Collar” position(s) is a term that is used interchangeably with the knowledge-based worker. A knowledge-based worker could be an accountant, consultant, professor, or educator.

Namely, a knowledge-based worker works in various places to include: client’s offices or in their own office (Nor & Rosline, 2005). Knowledge-based management is a challenge in modern business since the majority of the employees in today’s fields are knowledge-based managers (Nor & Rosline, 2005). Knowledge-based management is mostly positions or jobs that require non-routine work, which requires a high level of cognitive activity. Knowledge-based management is the new way of operational functionality of the new knowledge-based worker.

Dr. Jenice Armstead

Resources:

Nor, M Norzanah & Rosline, K Abdul. (2005). Managing Knowledge Workers in a Knowledge based Economy. Cardiff University.

Why Teleworking is an Organizational Keeper

Teleworking

Advancements in telecommunications, computerization, and transportation have had significant effects on how organizations are developing. In particular, these advancements have given rise to the “knowledge worker.” Imagine you are an organizational development professional who has been retained by a major corporation that employs knowledge workers. Changes in the economy have brought the need for organizational development and knowledge workers to the forefront of the business world.

The knowledge worker is defined as a person who uses their mind with the process of thinking and knowledge development to complete tasks in an unconventional way. The knowledge worker has been apart of organizational advancements by being coined as having the ability to work and solve problems by thinking creatively about a given solution for organizational development (Mládková, 2011). The knowledge worker formulates business strategies, plans processes, develops strategic competencies for business and human resources professionals, and organizes management implementation (Andrew Patrick, 2011).
Teleworking is a new method of working in business organizations. With teleworking, an organization can assign work, have meetings, and even check the status of the employee’s work process. This advancement in technology is one of the most effective changes in the federal government and civilians companies alike.

The advancements in organizational developments within telecommunications, technology, and transportation have had significant effects on business management with the ever-changing economy crisis and the influx of a new workforce. Business management telecommunications has gained a competitive edge for how organizational developments function, telecommunications such “Face Time, Skyping and Web Real-Time Videos” which allow for technology to increase strategy formulation (Patrick, 2011). Not all organizations utilize teleworking schedules, but for those who do the advantages are endless with “getting the job done at any cost,” without exhausting overhead expediters.

Dr. Jenice Armstead

References:
Andrew Patrick, H. (2011). Knowledge Workers Demography and Workplace Diversity. Journal
Of Marketing & Management, 2(2), 38-73.

Mládková, L. (2011). Knowledge Management for Knowledge Workers. Proceedings Of The
European Conference On Intellectual Capital, 260-267.