Knowledge workers are a significant part of organizational development. Knowledge workers obtain the knowledge-based information and along with human resources management in terms of managing invaluable assets of a company. Knowledge management requires information to be given from technology sources to gain organizational growth. Technology requires that knowledge is gained for the utilization of technological growth, and the organizational aspect of intellectual property.
“Knowledge management is not merely about the latest technology, but managing knowledge within the company and treating it as the most valued asset for its success (Nor & Rosline, 2005).” Knowledge-based management or a “White Collar” position(s) is a term that is used interchangeably with the knowledge-based worker. A knowledge-based worker could be an accountant, consultant, professor, or educator.
Namely, a knowledge-based worker works in various places to include: client’s offices or in their own office (Nor & Rosline, 2005). Knowledge-based management is a challenge in modern business since the majority of the employees in today’s fields are knowledge-based managers (Nor & Rosline, 2005). Knowledge-based management is mostly positions or jobs that require non-routine work, which requires a high level of cognitive activity. Knowledge-based management is the new way of operational functionality of the new knowledge-based worker.
Dr. Jenice Armstead
Nor, M Norzanah & Rosline, K Abdul. (2005). Managing Knowledge Workers in a Knowledge based Economy. Cardiff University.