Dr. Jenice Armstead is a military veteran, author, motivational speaker, Professor and Academic Business Department Chair with over 17 years professional experience in the public and private sector. Jenice’s expertise covers human resources, business management, the federal hiring process and government hiring policy. She understands the significance of human capital value for organizational development. She has an exceptional aptitude for teaching difficult topics with practical approaches. Jenice has a MBA with a Concentration in Human Resources from Saint Leo University and a Doctorate of Business Administration from Jones International University.
You know I had to write about it … your life goals! We all have goals in life. Some goals are easily attainable, and others will take a ton of time, effort, and focus. The significant part about having goals is you can adjust your goals based on your needs. Your hierarchy of needs will change as you grow. Maslow (1943, 1954) stated that people are motivated to achieve particular needs and that some needs take precedence over others. Maslow’s theory works like this:
• If you have food – hunger need is satisfied • If you have a viable home – shelter need is satisfied • If you have friends/family to support – relationship/social need is satisfied • If you have money to support yourself – financial need is satisfied
How do you know completing your smart goals is satisfying your hierarch of professional needs? You can start by asking yourself a few questions and gauging your happiness based on your truthful answers. When we decide to accomplish a goal, a series of things must happen to make completing the goal a reality.
• Get clarity of the goal – Write it down • Make a list of steps to accomplish the goal – Write it down • Inform a trusted friend/family member of your goal – Talk about it • Make the steps toward the goal a daily reminder – Think about it • Put the steps into action and find resources for achieving your goal – Act on it
It is that simple. Say it, believe it, and achieve it. I have included some resources to better prepare to for success toward creating and achieving your goals. Remember, allow yourself to let your goals change as you grow. Change is good and constant.
Communication is essential in any relationship. In a professional association, active communication is even more critical. Active communication is the effective way to communicate during a conversation where you improve lines of communication with others while also being aware of your communication barriers. Active communication entails understanding what the person is saying, reserving opinions, and articulating an understanding of the conversation. A practical ability to summarize the conversation implies the overall knowledge of what was heard.
When you are active listening, it’s essential to listen with purpose. Ask yourself, “what is being said?” Judgment of the content being discussed should be reserved until the completion of the conversation; it’s important to remember that as humans, we naturally jump to conclusions. Conclusion speculation is our ability to problem-solve and provide an answer as an immediate solution. Make sure to listen for the main ideas or key points of the message. Is there a theme with the main characters? Where is the setting? Is there a question being asked? It’s important to remain flexible during active listening within the conversation.
Active listening encourages open-door conversation. During a conversation, find ways to engage in the conversation. Does the speaker use phrases, acronyms, paraphrasing, or other communication jargon? It’s important not to be thrown off course by words that may affect your emotions during a conversation. Continuing to listen without the urge to debate encourages active listening. Remember, many people communicate to impress, not to express; in other words, make sure that in the communication, if there is a misunderstanding about a word, phrase, or jargon, ask the speaker to clarify. These all show practical ways of active listening in a conversation.
Overall, remember active listening includes paying attention, showing that you’re listening, providing feedback, deferring your judgment, and responding appropriately in the conversation. And be sure to pay close attention to the speaker, whether in a group or on one-on-one. Put aside distracting thoughts that may deter you from listening closely. Make sure to nod to engage the speaker and show your listening occasionally. Encourage questions by providing follow-up questions or feedback. Your role as a listener is to understand what is being said, not to come to premature conclusions. Ensure to respond appropriately with your active listening abilities. Make sure to be candid, open, and honest with your responses. And make sure you treat the speaker in a way that brings respect to them and yourself.
As great as we think we are, we all have professional flaws. I will admit I heavily depend on auto spell check and have struggled with attention to detail since I am a “Big Picture” worker. I have been made aware of these professional flaws my entire career. It seems that the more I try to improve my professional flaws, the further I get from focusing on what I am good at. We cannot change intrinsic parts of our personality. Some attributes will always be a part of us. But there are practical ways of improving our humanistic professional aptitude.
Throughout my career, I have taken dozens of personality tests. The first time I took a personality test was during a job interview for a private culinary school. The job I was interviewing for was Academic Advisor, and the pay wasn’t great. The interview process was grueling and took almost 10 hours to complete. It consisted of group projects, one-on-one panels, and finally, a personality test. It was my first time taking a personality test, and it seems a bit mentally intrusive.
“The goal of this exam is to choose the first answer that that resonates with you.” The announcer stated, slightly smiling at all of us candidates. As I read quickly through the short instructions, I realized that there were only two potential answers to choose from. “Oh, this is going to be a breeze!” I muttered to myself. As I began to read the questions, I noticed that most of the questions/answers were simply reformatted over and over again. I zoomed through the questions and finished the exam in 20 minutes.
Feeling pretty great about the potential job offer, I sat down for my final interview with the hiring manager. “Thank you for coming in and spending the day with us; we appreciate your time and efforts to stay for the duration of this interview day, Jenice.” He said with extreme direct eye contact. “Thank you, I appreciate it,” I responded. “What was your favorite part of the interview day?” He asked. “Honestly, the personality exam … it was my first time taking one,” I responded with a smile in return. “Really? The personality exam was your favorite part?” He asked. “For sure, it was fun. I am excited about learning more about my results.”
I concluded with insistence. “Well, before we do that … I want to tell you a little bit more about the position you interviewed for. It requires some personality skills that are embedded in who we are as individuals, not things we can necessarily change about ourselves. And unfortunately, you don’t have those personality traits.” He finalized.
My mouth dropped to the floor. “Oh, what does that mean exactly?” I asked with great hesitation. “To be honest, you are an ESTJ which means, for the most part, you are a natural leader and lack empathy.” He said, thumbing through my results. “But, that means that you now need to focus on your strongest traits and find the position/career that is right for you.” He smiled. “Okay … so I didn’t get the job?” I asked. “No, we would be doing you a great injustice to put a personality such as yours in this position. If we have any leadership positions open, you should apply to those positions. Again, thank you for your time.” He said as he handed me a copy of my personality results.
What did you get from my experience? I know I received one of the best pieces of professional advice I could have asked for. I wanted to learn more about my strong suit and what an ESTJ was, so I researched my personality. I have done several personality exams since that interview and guess what? I am still a strong ESTJ personality type. There are significant parts about this personality type and all personality types. The point is, that the hiring manager did me a professional favor. I was able to truly focus on what I was good at and not try to change parts of myself that are what make me … me. To this day, I tell that story to those who have hard times finding their professional purpose to give them an understanding – you are great the way you are. But do you know who you are? Sometimes, your purpose is to focus on what you are good at and let everything else work out on its own.
How many times have you gone into a situation with the mentality, “if it works it works, if it doesn’t, it doesn’t?” I can tell you from experience if you have that mentality before you have fully committed to the “process,” you have already given up on the whole situation. “What do you mean, Dr. Jaye?” you may be asking. If you have started a new position, you are initially excited about, and you have been working hard to obtain … then something happens you don’t like. For example, there is a conflict of interest between you and another co-worker. Nothing illegal, simply a personality conflict. Then, you start to think about all the negative things that could go wrong.
As humans, our brains tend to create hypothetical fictitious situations that may or may not occur to validate our negative feelings about isolated events. But, if you take a moment to breathe and remember the hard work and positive events/people that allowed you to achieve your goals, you can control your thoughts. To make any sound and clear decision about anything, you have to think about the pros and the cons. You should be honest with yourself about the entire situation. What do you like? What can you not accept? How are you treated? How do you treat others? What makes you happy? What can be improved upon? Have you given the situation, career, relationship, a real shot, or opportunity for you to be successful?
One of the best ways to do honest reflection and decision-making is to write out a pros and cons list. Creating an pros and cons list can provide insight and additional details for your decision-making process. Pros and cons list may improve your understanding of the situation and help you avoid decision-making paralysis. Not making a decision is just as detrimental as making a bad decision. Using a simple pros and cons list encourages you to approach your decision objectively without letting your feelings impact your life choices.
We are living in interesting times. The COVID-19 virus has brought about several changes to our everyday lives. For the vaccinated, it means remaining diligent about potentially not spreading the virus to the unvaccinated. For the unvaccinated, it means ensuring to wear a mask and take the precautions needed to stay healthy and safe. Overall, this whole “thing” is not entirely over. Teleworking has become a common term used during interviews. Organizations realize the old hiring processes require an overdue refresh based on new candidate requirements.
The wild part about this time in our history, you have your choice of job options. “Really!?” you ask. With which I would confidently reply, “YESSSSS!” Most candidates have their choice of job options. If you have been trying to get into teaching, you can research adjunct positions. If you want to try your skills at being a realtor, go for it since the housing market is hot. If you have a business idea, you can start a small business. The best part is that this is the first time in history where every job modality is open and available to apply. You want to telework; you got it! You want a compressed schedule, okay! You want to work remotely while the regional office is in another state, it is possible!
The key to choosing the best job option for you is to think hard about what your actual needs and wants are from your new job option. Are you a new mom? Are you a new graduate? Do you have student debt? Do you have accessibility requirements? Are you a disabled veteran? Can you only work during the day/night? Are you not available on the weekends? Are you flexible? No matter what your needs or wants are, there is a job option in the market for you. Now, it is merely a matter of taking the time to create or update your cover letter and CV/resume. The choice is up to you, now is as good a time to look and seek out employment opportunities as there has ever been before.
It looks like telework is here to stay, folks. Now it’s time to combat that daily burnout battle that haunts teleworkers on a daily basis. We are all familiar with the shuffle from the bedroom hallway in pajama pants to the office space where you rush to find a collared shirt for the unforeseen, unsolicited, and unplanned video conference meeting. We all can get burnt out in various ways, including working in absolute convenience from home. Those of us who can work from home need to understand teleworking is a luxury.
The telework option has become popular based on organizations cutting overtures that seem to be the root cause of spreading infection – at this current time. But the one thing that has not been addressed is how teleworkers are supposed to bounce back from the burnout battle of no separation from home and work. You may have a designated office or closet to “close off” your workspace for those who are lucky. At the same time, others may have to use a combination of a kitchen and/or living room as a workspace. Either way, it may be hard to separate home from work.
While dealing with the burnout battle several times during the last year and a half, I thought I would provide some helpful burnout bounce back techniques that may assist with this continued teleworking aspect we may be dealing with for a bit longer. To start off, a body in motion is a happy body. Exercising has always been one of my favorite ways to shake off burnout. Getting your body moving can increase endorphins in your body that could help you to feel better. It may be cliché, but it is true. Get outside, get moving, get happy.
Have a chat with a friend or group of friends. Communication is another huge burnout bounce-back technique that has been proven to help affiliate good feelings with connecting with people. Whether it is a short chat (socially distanced) or a long facetime call, a chat and a laugh with friends is always a good time.
Breathing long and deep. Slow breathing may assist in improving moods and express feelings that allow connections with others. We all have some of the same feelings associated with a lack of connection and breathing deeply provides for a connection on an emotional level with yourself. This small, yet powerful action can assist with combating feelings of burnout.
Shut it off. Turning off electronic devices is a simple yet helpful tool that can assist with combating burnout. During these telework days, millions of people are staring into the laptop abyss and engaging in video/audio communication daily. Your eyes and brain need a break. The laptop camera is not a real person, and our social circle is larger than the “talking heads” of profile pictures you see every day. Powering down electronic devices several hours before bed can help to assist with declining the feelings of burnout and physical fatigue.
Rediscover yourself. When was the last time you engaged with past hobbies? Too often, the older we get, the less time we have for engaging in hobbies that made us extremely happy when we were younger. Now with working from home and no end in sight with telework options, it’s important to reengage in hobbies that were once out of reach because of a lack of time. One of the great aspects of teleworking is immediate access to your time based on not commuting. If you use to paint, pick up some paints and brushes. If you loved to read, go by your local library and pick up some books or order some books. Either way, find what makes you happy and reconnect with it. Trying some of these burnout battle bounce-back ideas may be a sure way to help combat you combat the battle of burnout.
We all have several ideas and aspirations for our future. Sometimes our dreams come from thoughts, ideas, or experiences that we may have gone through. We may have had several different types of careers and jobs that never aligned with who we thought we were to be. That is one of the main reasons why it’s important to remain practical, positive, and purposeful in your success journey.
There were a few common aspects that all successful people have. First, successful people don’t wallow in their failures. They use their failures as a tool for their next success. Second, successful people do not blame others for their inability to be successful. We all understand that there are things beyond our reach when it comes to being successful in certain professional arenas, but the good thing is we all still have a choice to choose what arena we want to play the game in. Finally, third; successful people get up each day physically or emotionally from whatever failure they’ve had and realize the blessing of the failure in disguise.
Success is more than just the ability to get what you want when you want it. Success has a lot to do with self-control and being able to understand the difference between what you want right now and what you need to do to get what you want later.
I wish all the success in the world for you and I,
“I would like you to all effectively collaborate on this project.” Said anyone in a leadership position. What they don’t tell you is how to collaborate. Collaboration takes professional finesse to meet common organizational goals, the team goals, and the individuals goals. I have to admit, collaboration can be complex, and during this time of 100% telework for most of the workforce, collaboration can offer its challenges with actually completing a task. It can be difficult and one of the most rewarding aspects of a career.
There are some Important attributes of collaboration—the first being communication. Good communication will take you far in your professional career as long as you can effectively present yourself professionally. There are two significant forms of communication that most people are not aware of, there is communication itself, and then there is active communication. Just like listening, there is listening per se, and then there is active listening. The difference is establishing enough self-control in any situation to hear or present clearly, efficiently, and effectively. In collaborative workgroups, communication is vital.
One of the essential second attributes of collaboration is the common goal. Effectively present a common goal to better prepare your workgroup for the task at hand. Transparency is a part of sharing the common goal for your workgroup to understand why they are doing what they are doing. Keeping in mind some workgroup members may require additional details, whereas other workgroup members may not. Either way, it’s essential to share the goal overall to ensure all workgroup members feel their contributions are applicable.
And the third most crucial attribute of collaboration is establishing roles within the workgroup. Workgroup members must understand the roles they play to bring the appropriate talents, knowledge, and skills to the final collaborative project. Roles also provide clarification for a professional road map towards the end goal. Often the workgroup member assigning the roles usually is the leader, but that is not always the case. The critical aspect of role establishing within a workgroup, ensure the role fits the workgroup member.
Collaboration does not have to be complicated, nor does it have to be arduous. With the tools and technology that we have at our finger tips, it should be more accessible than ever to collaborate in an online setting than it was to do so in a physical environment. The important Takeaways in creating collaborative groups, keep your communication positive, practical, and purposeful. Be sure to establish a common goal for the workgroup to move towards and establish appropriate roles within the workgroup.
Asking for help takes guts. In this day and age, it hasn’t always been popular to take a “Mental Health” day or call a time-out to gather your composure. The time has come for people of all walks of life, professional careers, and backgrounds to realize the importance of mental health management. Several of us struggle with different levels of mental health management. Those struggles can range from requiring additional medications (if needed) to learn how to cope with a barking dog. Mental health management is nothing to make light of; it is a serious topic that has become a more common conversation in recent days.
Usually, when you decide to help somebody else, you also wind up helping yourself. Recently, I started researching stress management and mental health theories to help me understand how to manage my stress levels. You’ll be surprised what you find when you use keywords such as stress management, mental health, understanding how to cope with stress, and the like. Upon my research, I found a term of stress management research that I’ve never heard/seen before. Cognitive-Behavioral Therapy or CBT. I was surprised to learn that CBT has been around for years. I found some valuable tools that I thought would help me gauge my stress, anxiety, worry, and other lower moods. Not only has it helped, but I worked. I am truly overjoyed to have found these tools and share them with anyone interested in better stress management tools.
I do not claim to be nor am I a mental health management therapist; my specialty is business management. The tools provided are ones that I have found helpful for better understanding how to manage my stress levels. Transparency is vital in my writings to ensure that all readers understand that the resources provided may enhance the stress management techniques you choose for your life. From my understanding, CBT allows individuals to understand, manage, and practice stress management tools that work best for their stress management. I have found that CBT has increased my understanding and positive outlook on life as a whole. I hope you find the topics interesting and valuable. We all could use a reset now and then.
There is no doubt about it; 2020 and halfway into 2021 have been rough on all of us. We are all still grappling with the aftereffects of 2020 and the Corona Virus. It has been a tumultuous time for everyone. We need to focus here seriously; we need to realize that creating a budget is more critical than ever. Inflation is insane, grocery prices are outrageous, gas is triple the cost it was a year ago, and kids are getting ready to go back to school. Everyone is stretching their dollars to the limit.
Let’s do it … it’s budget time. I know budgets are intimidating. If you are like me, I always felt like having a budget was like being on timeout with everything fun I wanted to do. But that is the exact opposite. A budget can provide you more freedom, joy, and transparency than you have ever felt before. A budget can strengthen your relationships and give you a sense of clarity about where & what your money is doing. “I need to know what my money is doing?” YES! You deserve and should demand to know what your money is doing at all times. I have found that when I know what my money is doing, I can eat better, sleep better, and be better. It is that serious; money has been said to be one of the main causations of divorce. According to Ramsey (2018), “The number one issue couples fight about is also a topic many couples avoid discussing — money.” The question is, why would married couples allow money to be the cause of their ultimate marital demise? Simple, people want to buy what they want, and when they can’t, they have a full-on adult temper tantrum.
We are better than this; we can master the management of our money. If you can do that, you can master anything. How do you start to create a budget? Simple, you need to know where your money is going and how much you have to spend. Once you gather this information, create a short and long-term financial goal plan. How do you plan on paying off your debt? How do you plan on making a savings plan? Or an emergency plan? Get specific. Once you have all this down on paper, have a conversation with your spouse or family/friends. You may ruffle a few feathers; people don’t like talking about finances. I don’t know why? Everyone has them … get a financial plan and make sure to discuss your financial plan with those you love and live with. I have included some tools for your financial success.
Waking up in the morning starts with random thoughts of important to-do list items to get completed for the day. All goes well until your feet hit the ground. A flood of thoughts saturate your mind when you realize that you still have your toothbrush in your hand as you grab the last bit of toilet tissue. Once again, your spouse has left you stranded on the throne. You may as well add this to your list of to-do “purchase more toilet tissue.” Why and how does your day become consumed with other people’s to-do items? You remember when it happened … when you stopped journaling, when you stopped paying attention to your happiness in the simple things … it is time to reclaim your time, your sense of self, and your to-do list!
I became fascinated with “Self-Care” when I overheard my spouse chatting on the phone about how much she had to do, when in fact … her list of to-do lists was my to-do list. I realized I missed doing special things for myself. I started down a rabbit hole of information and found some pretty useful items. To be clear, as stated by Lawler (2021), “Self-care means taking care of yourself so that you can be healthy, you can be well, you can do your job, you can help and care for others, and you can do all the things you need to and want to accomplish in a day.” Self-care does not mean to be selfish or acting selfishly, a huge difference. We all need to do some level of self-care.
How do we start to self-care for ourselves? We can start by not feeling like we have to do everything for everyone all the time. We can establish healthy boundaries and ensure that we communicate how and why overstepping our boundaries is inappropriate when people overstep those boundaries. We can express our needs and wants effectively with proactive discussions about complex topics. But what I found to be the most helpful way to start self-care is to wake up with an attitude of gratitude and continue checking in with myself throughout the day.
Self-care may be a new term for you but rest assured that this practice has been around for years. I am encouraging you to choose self-care for a better way of living and interacting with all in your life. I have included some resources for you to utilize for your self-care journey. Remember, we can only live one day, one moment, and one minute at a time; make sure to live it the way you choose to.
Lawler, M., Phillips, Q., Revelant, J., Millard, E., Landau, M. D., & Russell, T. (2021). What Is Self-Care and Why Is It Critical for Your Health?: Everyday Health. Retrieved from https://www.everydayhealth.com/self-care/
Today, my heart is heavy; yesterday, March 27, 2021; Our Princess went back to God. Princess was more than a canine to us; she was a comforter, a confidant, a joy, and an unconditional loving family member. You are never able to prepare yourself for the physical separation of a family member. The gift of love is what connects us all (especially animals). Princess was my wife and I first “baby” of our new life after being honorably discharged from the United States Navy. Princess was born in Dallas, Texas, on May 8, 2005. She traveled to Atlanta, Ga, shortly after. She has 1 brother (Papi). Princess comes from an extensive canine “Show Dog” bloodline.
On July 21, 2006 my wife and I were walking around an Atlanta, Ga mall. While rushing to leave due to hunger, I was speed walking past a pet store. “Wait, do you see that?” My wife said. “What?! No, we need to leave … to eat … it’s getting late,” I said abruptly. “But, look how cute she is.” My wife said as she was gazing into the “puppy in the window.” “No, I don’t want to look cause I am going to fall in love, and I am not trying to fall in love with a puppy we are not going to get,” I said adamantly. “But, she’s the only pug, you said you always wanted one, and she’s all by herself … and she’s so cute.” My wife said, walking into the pet store. “Okay, fine … but we’re only looking … 5 minutes … then, we grab something to eat and head home, okay?” I said with a bit of excitement. The first time I saw Princess, I knew we were not leaving that place without her, I couldn’t … she was perfect for us and us for her. “You wanna hold her?” the owner asked. “NO … no, I do not want to hold her,” I said, feeling my heart well up with love. “Yes, you do, you want to … let me grab her, no harm in a little puppy hug.” The owner said, partly laughing. He handed Princess to me, and I immediately fell in love, like real LOVE. She smelled like a baby … I didn’t even know that was possible. Before I knew it, some random kid asked to hold her … when I didn’t want to let her go, I knew she was our baby now.
We were blessed to have Princess in our life for 15 years and 10 months. I will always be grateful for everything she did for me, our family, and my life overall. I will always love and miss you, little mommy … always. Thank you for your unconditional love; we will hold you in our hearts forever.
First, I want to wish you, and all those you love safety and healthy. I also want to thank all the front-line workers (doctors, nurses, grocery store workers, food delivery, and take-out employees and everyone who has been working, looking for work, or creating jobs for those who need a job … thank you. I received my COVID-19 Vaccination along with my beautiful, supportive, and encouraging wife.
We have all had reservations about this new vaccination. But the actual truth is we all need to get vaccinated to protect one another. Yesterday, at 1:15pm I received my COVID-19 vaccinations (as a United States Veteran) at the James A Haley, VA Hospital Complex in Tampa, Fl. Not only was my experience a pleasant one, but I was also able to connect with peers, seniors, and all those ages in-between. The staff explained all the guidelines and processes to know what to expect before and after getting vaccinated.
I am happy to say, I have only had a few symptoms after getting the shot: slight headache and sore arm at the sight of the injection. Easy peasy … this is not only for me but for you (the people in my community, the people I work with, the students I teach, the stranger I may never know the name of), please do the same for me and those you love.
There was no doubt that 2020 was a rough year, to say the least. So, instead … I wanted to say the “most.” I wrote Pep Talks the Series to help those new to the workforce, looking for a change or just need a “Pep Talk.”
Pep Talks is an introduction to a new way of interviewing and obtaining a job in today’s competitive market. Pep Talks is all about giving the reader an advantage over their competitors when working toward the goal of gaining more knowledge and understanding. This new job market is all-out unconventional ways of obtaining knowledge while learning employment tactics that work. Pep Talks explains how the new Job market knowledge and understanding how to better improve the chances of being “individually recognized” as a professional are vital. Pep Talks assists with building job confidence and self-‐‑esteem along with providing detailed examples for the reader to use for interviews. Pep Talks is designed to assist the reader in planning, executing, and managing their own career and potential growth in their field of choice.
Each section has interactive “fill in the blank” areas for guiding the reader with critical thinking examples to assist with brainstorming and “Confidence Boosters” provide the reader with constant motivation for obtaining their “dream career.” Pep Talks serves the newly looking or the job seeker looking to change career paths. Pep Talks provides methods that assist with the career search and provide motivation for future endeavors.
If you would like a eCopy of my book, you can have a copy. That simple. I believe this is my small way of helping those who need a “Pep Talk” at any stage of professionalism you may be at. Here is the truth … you CAN do it. I have had several people, co-workers, peers, and family members give me a much-needed “Pep Talk” and now I want to pave it forward and give YOU, yes YOU – a “Pep Talk” too…because everyone needs a “Pep Talk” sometimes.
Diversity and inclusion in the workplace is a must. In light of the recent and past events, I would challenge all organizations to create an action plan for diversity and inclusion. An action plan should include creating real, actual, tangible, active strategic plans for addressing and implementing diversity and inclusion policies and updated training for new and current employees. These actions should include the history of the organization’s workforce and an analysis of the organization’s actual issues of a lack of diversity and inclusion. This is the perfect time to put all the words that have been spoken into action.
The good news is organizations don’t have to make this a large budgetary line item. Implementing diversity and inclusion is super simple. First, create an on-going survey using an online internal or external tool to gather information about specific items that are pressing to employees. This survey can include fill-in-the-blank sections to allow for thorough feedback to be received. Once the survey is completed, organize the data and share the information with the entire organization. This is a fantastic way to ensure everyone has a say, and all are able to share and offer solutions. Keep in mind; there will be a mixed bag of feedback. All feedback is not going to positive. That is the whole point of finding out what employees are thinking, feeling, and suffering with. This action is of little to no cost to the organization.
Create signage stating “No Discrimination” to post on buildings and outside areas for all to have a visual that your organization will not tolerate discrimination. If we can post “No Smoking/Vaping” signage, a “No Discrimination” signage should be just as simple. Using a visual will provide those that feel the need to be inappropriate reminders of the organization’s new culture. This action is of little cost to the organization.
Assign human resource departments (or other qualified employees) the task of conducting individual as well as mass “No Discrimination” training and webinars. We have all been through the traditional diversity and inclusion training (normally completed in an online setting). This is too important of a topic for material to simply be sent out for employees to click through PowerPoint slides mindlessly. That is not effective enough anymore. We need human-to-human contact to grasp the full understanding for real change to happen. This action is of little to no cost to the organization.
Lastly, assign employees the responsibility of holding their peers accountable when inappropriate behavior is seen/heard. Employee evaluations should include any discrimination action taken by the employee to show the severity of the “No Discrimination” policy and standards of the organization. Most onboarding processes include a series of questions. Situational interview questions should also include discrimination for candidates better to understand the organizations culture of “No Discrimination”. This action is of little to no cost to the organization.
With the use of tools and technology, there are ways of quickly gaining an overview of the intrinsic disparities and cultural indifferences within an organization. For organizations to address discrimination in the workplace, real change is needed ASAP. There is no time like the present; this phrase is more than true right now.
If you don’t know where to start, you are welcome to start by utilizing my Prezi Presentation on “Diversity and Inclusion” as a first start.
Let’s start by saying, there is a lot is going on in the world, in society, and everywhere. I have come to realize that regardless of whether you want to admit it, race is a factor of systematic discrimination. Period. I am sure you have stories, I have stories, and there are plenty of stories in the news to be outraged about. There comes a time when talking just isn’t enough. Talking is an outstanding motivatng factor for initiating strategic change. But, real change comes with direct actions. Action is the true synchronized mobility for change.
Too often as a black woman, I’ve been asked by people that don’t look like me how it is that I’m able to stay motivated, positive, and successful. Truth be told, it’s hard. It’s hard waking up and remembering that my natural hair has to be tailored to a customized fashion in order to appease people that don’t understand my hair texture. It’s hard to ensure that I find the right cosmetic foundation that matches my skin tone. It’s hard to ensure not to slip up and accidentally use an urban phrase or term in a meeting for fear of being labeled “ghetto.” It’s even harder to go to the grocery store and pick up a vegan or gluten-free item without receiving unsolicited and passive aggressive opinions about how “good it is” that eat well. Overall, it’s hard being black.
Although, I would not change my culture and my background for anything. What I would change is how people see it as a great divider. Statistically, I should not have college degree, be married, own a business, own home, speak “well” or be a vegan – just to name a few of my attibutes. I often speak in motivational settings about success and staying focused. As a segway several speaking topics, I talk about academic disparities I faced. In tha same thought I speak about how I “blew it out of the water” and earned a Doctorate in my early 30’s. I realized early on, that I had to mindfuly use approachablity tactics when speaking to predominantly non-black audiances to reduce my intimidation factor. Yes, black women have to think about things like this – along with everything else.
Way too often, when I’m approached by peers and executive leadership to engage in “small talk” about myself. I find myself having to explain my cultural background, academic career and how I was able to do it. The conversation is almost always passive-aggressive. During a diversity meeting at one of the organizations I previously worked for, we had an open forum about “Race in the Classroom.” I knew how it was gonna go, I knew what was gonna be said, and I knew that there was gonna be no change put in place after the dawnting three-hour conversation was over.
At the end of the meeting, nothing was resolved, and nothing was written down toward strategic actions for ensuring the organization had more cultural sensitivity in the classroom. What did happen was myself and a co-worker we’re casually discussing the overall conversation. I was asked specifically what it was like to be black? I gathered all of the strength from my black ancestors and started to regurgitate a default answer from memory, but instead stopped myself. I decided to anwer honestly, instead of using my rehearshed template. I specifically said “it’s hard being black, especially a black woman knowing that each and every day I have to prepare myself for the world mentally. The world does not see me as an educated woman. The world sees me as a black woman. The world does not see any of my accomplishments, accolades, dreams, or fears. The world does not see what I’ve done for my community, what I do for my students, or my motivational drive to ensure to be a good role model to little black girls and boys everywhere I go.” I remember realizing that it was more than my co-worker could handle. And decided to stop speaking. She finally removed her hand from her mouth. I will never forget the look on her face. She simply replied with “That must be exhausting, I don’t see how you do it.” I replied, “I have no choice, it’s just the way it is – for now.”
Unfortunatly, the primitive factor of the color of your skin matters – it shouldn’t, but it does. But I’ve decided that the color of my skin is not a hindrance or a burden, it’s a gift. I love being black, and I am a strong, educated, outspoken, sponky, lesbian, black woman. Regardless of what the world throws at black folks, we always regroup, dust ourselves off and try again. It is literally in our DNA. We have a right to be happy, to be upset, to be angry, to be successful, to voice my opinion, to choose who to love, to do anything that brings happiness, positivity, and light to this world. That is where we stand, that is where we are coming from, and that is what we deserve.
Knowledge workers are a significant part of organizational development. Knowledge workers obtain the knowledge-based information and along with human resources management in terms of managing invaluable assets of a company. Knowledge management requires information to be given from technology sources to gain organizational growth. Technology requires that knowledge is gained for the utilization of technological growth, and the organizational aspect of intellectual property.
“Knowledge management is not merely about the latest technology, but managing knowledge within the company and treating it as the most valued asset for its success (Nor & Rosline, 2005).” Knowledge-based management or a “White Collar” position(s) is a term that is used interchangeably with the knowledge-based worker. A knowledge-based worker could be an accountant, consultant, professor, or educator.
Namely, a knowledge-based worker works in various places to include: client’s offices or in their own office (Nor & Rosline, 2005). Knowledge-based management is a challenge in modern business since the majority of the employees in today’s fields are knowledge-based managers (Nor & Rosline, 2005). Knowledge-based management is mostly positions or jobs that require non-routine work, which requires a high level of cognitive activity. Knowledge-based management is the new way of operational functionality of the new knowledge-based worker.
Dr. Jenice Armstead
Nor, M Norzanah & Rosline, K Abdul. (2005). Managing Knowledge Workers in a Knowledge based Economy. Cardiff University.
Advancements in telecommunications, computerization, and transportation have had significant effects on how organizations are developing. In particular, these advancements have given rise to the “knowledge worker.” Imagine you are an organizational development professional who has been retained by a major corporation that employs knowledge workers. Changes in the economy have brought the need for organizational development and knowledge workers to the forefront of the business world.
The knowledge worker is defined as a person who uses their mind with the process of thinking and knowledge development to complete tasks in an unconventional way. The knowledge worker has been apart of organizational advancements by being coined as having the ability to work and solve problems by thinking creatively about a given solution for organizational development (Mládková, 2011). The knowledge worker formulates business strategies, plans processes, develops strategic competencies for business and human resources professionals, and organizes management implementation (Andrew Patrick, 2011).
Teleworking is a new method of working in business organizations. With teleworking, an organization can assign work, have meetings, and even check the status of the employee’s work process. This advancement in technology is one of the most effective changes in the federal government and civilians companies alike.
The advancements in organizational developments within telecommunications, technology, and transportation have had significant effects on business management with the ever-changing economy crisis and the influx of a new workforce. Business management telecommunications has gained a competitive edge for how organizational developments function, telecommunications such “Face Time, Skyping and Web Real-Time Videos” which allow for technology to increase strategy formulation (Patrick, 2011). Not all organizations utilize teleworking schedules, but for those who do the advantages are endless with “getting the job done at any cost,” without exhausting overhead expediters.
Dr. Jenice Armstead
Andrew Patrick, H. (2011). Knowledge Workers Demography and Workplace Diversity. Journal
Of Marketing & Management, 2(2), 38-73.
Mládková, L. (2011). Knowledge Management for Knowledge Workers. Proceedings Of The
European Conference On Intellectual Capital, 260-267.
People often say as a closing or departing phrase, “Take care of yourself.” One smiles and replies with the same or adding an additional pleasantry. When you think of taking care of yourself, you may think of eating healthy, exercising, or keeping mentally upbeat. When in fact, “Take care of yourself” as a statement is one of the most beautiful phrases one can say to another. Bear with me, simple but true – “Take Care” implies that you should pay attention to how you are taking care of yourself. When you think negative thoughts, you are not taking care of yourself. When you decide on grabbing fast food for convenience, you are not taking care of yourself. Even negative mental “chatter” about how far off from a goal you are, is not taking care of yourself. Deciding not to live out your purpose, is not taking care of yourself. Can you think of ways you can honor the proclaimed statement, “Take care of yourself?”
Let’s start with our thoughts, whether we believe it or not, thoughts become things. They may become negative or positive things that affect our lives in different ways. Today, make it practice to focus on not only taking care of yourself but paying attention to ways that no longer serve you in positive ways. It can be something as simple as waking up and starting a new practice of saying aloud, “I am awake, and for that, I am grateful.” Those that start their day with an “attitude of gratitude,” tend to take better care of themselves and those around them.
We all have talents. We have strengthens. Do not be afraid of your own motivation and success. We know we have accelerated knowledge in our skill-sets, even when others try to emulate our work. The infringing part of impersonation is, it is never as good as the original. The original is just that, one of a kind, not able to be duplicated with slight or extreme differences. The best part about “the original” is there is and will always be, only one – of a kind. You are one of a kind.
Photo: Luke Webb
In this uncertain time, it is not the time to get mad. Instead, get motivated. Get motivated to be the very best you, you can be. There is always a way to look at the brighter side of things, even when all seems far off. You can do this. What have you wanted to do that you didn’t have the time to do? Do you want to get healthier? Come up with a plan. You don’t need a gym to work out and feel great. Have you wanted to start a blog about your favorite hobby? Do it, and there are a ton of free resources for you to get started. You don’t need an elaborate fancy website to share your ideas. Is there a new career venture you have been putting off? Why? The only way to know is to go for it and truly put your whole self into it.
We all have the time to think and seriously ponder on what makes us intrinsically happy. I am sure you have chatted with friends and family about all the things you love to do, that you are currently not able to do. The great part is you will have a chance to do those things you love to do – just in different ways. What will emerge from this significant time in our history? Some of the best ideas came from great disasters (natural and human-made). It is time to get motivated and stay focused. We are all important and have greatness to contribute to this beautiful world. Don’t get mad; get motivated.