Tag Archives: communication

Active Listening Skills

Posted on by

Communication is essential in any relationship. In a professional association, active communication is even more critical. Active communication is the effective way to communicate during a conversation where you improve lines of communication with others while also being aware of your communication barriers. Active communication entails understanding what the person is saying, reserving opinions, and articulating an understanding of the conversation. A practical ability to summarize the conversation implies the overall knowledge of what was heard.

When you are active listening, it’s essential to listen with purpose. Ask yourself, “what is being said?”  Judgment of the content being discussed should be reserved until the completion of the conversation; it’s important to remember that as humans, we naturally jump to conclusions.  Conclusion speculation is our ability to problem-solve and provide an answer as an immediate solution. Make sure to listen for the main ideas or key points of the message. Is there a theme with the main characters? Where is the setting? Is there a question being asked? It’s important to remain flexible during active listening within the conversation.

Photo by Anna Shvets from Pexels

Active listening encourages open-door conversation. During a conversation, find ways to engage in the conversation.  Does the speaker use phrases, acronyms, paraphrasing, or other communication jargon?  It’s important not to be thrown off course by words that may affect your emotions during a conversation. Continuing to listen without the urge to debate encourages active listening.  Remember, many people communicate to impress, not to express; in other words, make sure that in the communication, if there is a misunderstanding about a word, phrase, or jargon, ask the speaker to clarify.  These all show practical ways of active listening in a conversation.

Overall, remember active listening includes paying attention, showing that you’re listening, providing feedback, deferring your judgment, and responding appropriately in the conversation. And be sure to pay close attention to the speaker, whether in a group or on one-on-one.   Put aside distracting thoughts that may deter you from listening closely. Make sure to nod to engage the speaker and show your listening occasionally. Encourage questions by providing follow-up questions or feedback. Your role as a listener is to understand what is being said, not to come to premature conclusions.  Ensure to respond appropriately with your active listening abilities. Make sure to be candid, open, and honest with your responses. And make sure you treat the speaker in a way that brings respect to them and yourself.

Happy listening,

Jenice

Resources

Keys To Effective Communication. (n.d.). Retrieved 2021, from https://gacc.nifc.gov/eacc/logistics/crews/documents/keys_to_effective_communication.pdf

Mendoza, L. (n.d.). Developing Effective Communication. Retrieved 2021, from http://kortschakcenter.usc.edu/wp-content/uploads/2015/05/Workshop-Presentation-condensed.pdf

Tutorials Point – Effective Communication. (2016). Retrieved from https://www.tutorialspoint.com/effective_communication/effective_communication_tutorial.pdf

Not Taking on Others Fears and Anxieties

Posted on by

Fears and anxieties arise from a lack of control of the situation or event. When others have a fear of change, unforeseen circumstances and other things out of their control – fear and anxiety start to fester. Today’s Wisdom Wednesday focuses on not taking on others fears and anxieties. When you realize who you are, how to get things done and the purpose of things – your fears and anxieties will turn into motivational driven abilities towards a goal. Goals are great ways to keep track of what you want to do, where you want to be and how you want to get there. We are all human, and fear and anxieties come with the human experience. The growth and understanding comes from understanding that fears and anxieties out of your control may get out a hand when not dealt with face on. One way to deal with fears and anxieties – for example in the workplace, is to gain a better clarification through communication with others. Although communicating with others may not provide absolute clarity, it can provide enough clarity to gain an understanding of how to handle the situation. Make a point to pay attention when you have fears and anxieties come from you by the way of others emotions and reactions to situations. This is a great way to gain understanding and provide yourself the ability to stay cool, calm and collective in any given situation.

Jenice